Attaining product access for patients requires a multidimensional approach. Expertise and a streamlined approach may improve access success at the local and regional level, affecting customer experience and individual patient journeys.
Providing On-Site and Virtual Assistance to Support Customers and Patients
The market access field-based teams partner with you to effectively manage case escalations, educate on payer policy and nuances, solve access problems and deepen customer relationships by delivering the following services:
- Patient case consultation
- Specialty pharmacy coordination and case pull-through
- Mobile hub
- 1:1 reimbursement support
- Local payer expertise and education
- Speaker programs
Payer and Customer Relations
- Pre- and post-launch payer meetings
- Coverage advocacy escalations
- Contracts and education management
- Presentation of economic models/messages and data tools
Providing customers with on-site and virtual support with coverage and reimbursement issues shows your commitment to ensuring product access. Turn to the experienced market access team to develop and deploy a customized field reimbursement strategy to extend your reach to customers and ensure access.