Business Continuity: How Robust Is Your Patient Support Disaster Relief Plan?

To drive speed to therapy, reduce financial burdens and empower patient engagement, a Patient Support Services Call Center provides myriad support services that stakeholders depend upon - benefits investigation and prior authorization, co-pay assistance, patient education, drug delivery and bridge supplies, prescription triage, risk evaluation and mitigation compliance. For pharmaceutical manufacturers, these services have gone from "nice to have" to "must-have," driven by the growth of specialty pharmaceuticals - projected to represent 50% of U.S. drug spending by year-end 2020.

Filed In

Patient Support & Hub
Stage (Post-Market, PhIV)